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Use the Search engine below to find and view case summaries of the complaints considered and completed by the ISO in 2000 to 2012 and January to September 2013 inclusive.

Canterbury Earthquakes

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A search can be made by entering information in any one of the 3 search options of "All these words", "This phrase" or "At least one of these words".


The following abbreviations have been used in the case summaries:

ACC The Accident Compensation Corporation established by the Accident Compensation Corporation Act 1982 or the Accident Rehabilitation and Compensation Insurance Corporation established by Accident Rehabilitation and Compensation Act 1992
C Complainant
ILRA Insurance Law Reform Act 1977
ISO Insurance & Savings Ombudsman
NZTA New Zealand Transport Agency
P Participant
TOR Insurance & Savings Ombudsman's Terms of Reference

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