Use the Search engine below to find and view case summaries of the complaints considered and completed by the ISO in 2000 to 2012 and January to September 2013 inclusive.
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A search can be made by entering information in any one of the 3 search options of "All these words", "This phrase" or "At least one of these words".
The following abbreviations have been used in the case summaries:
|ACC||The Accident Compensation Corporation established by the Accident Compensation Corporation Act 1982 or the Accident Rehabilitation and Compensation Insurance Corporation established by Accident Rehabilitation and Compensation Act 1992|
|ILRA||Insurance Law Reform Act 1977|
|ISO||Insurance & Savings Ombudsman|
|NZTA||New Zealand Transport Agency|
|TOR||Insurance & Savings Ombudsman's Terms of Reference|