Case Study Search
Use the Search engine below to find and view case summaries of the complaints considered and completed by the ISO in 2000 to 2011 inclusive.
Tips for using the Case Study Search
Multiple Term Search
A search can be made by entering information in any one of the 3 search options of "All these words", "This phrase" or "At least one of these words".
Abbreviations
The following abbreviations have been used in the case summaries:
| ACC | The Accident Compensation Corporation established by the Accident Compensation Corporation Act 1982 or the Accident Rehabilitation and Compensation Insurance Corporation established by Accident Rehabilitation and Compensation Act 1992 |
| C | Complainant |
| ILRA | Insurance Law Reform Act 1977 |
| ISO | Insurance & Savings Ombudsman |
| LTSA | Land Transport Safety Authority |
| P | Participant |
| TOR | Insurance & Savings Ombudsman's Terms of Reference |
